Looking for the perfect hands-free phone solution that combines style with functionality? Custype has been revolutionizing mobile accessories since 2014, specializing in modular crossbody phone case sets that promise to transform how you carry your essentials. With over 4,390 customer reviews averaging 5.0 stars and a growing presence on social media, Custype claims to offer premium vegan leather craftsmanship at accessible prices. But do their crossbody wallet cases live up to the Instagram-worthy lifestyle they promote? This comprehensive Custype review examines product quality, pricing, customer experiences, and real-world performance to help you decide if these trendy phone accessories are worth your investment.
Quick Verdict
Rating: 4.4/5 Stars
Best For: Fashion-conscious individuals seeking hands-free phone solutions, travelers wanting all-in-one convenience, busy parents and professionals, and anyone who values modular customization options
| Pros | Cons |
|---|---|
| ✅ Modular design with 50+ customizable components | ❌ Premium pricing for basic phone protection |
| ✅ High-quality vegan leather construction | ❌ Limited compatibility beyond iPhone/Samsung |
| ✅ Excellent customer reviews (5.0/5 on Judge.me) | ❌ Some countries excluded from free shipping |
| ✅ 30-day return/exchange policy | ❌ Card holder security concerns in some models |
| ✅ Wireless charging compatibility | ❌ Crossbody straps may show wear over time |
| ✅ Unique aesthetic appeals to fashion-forward users | ❌ Higher price point than basic phone cases |
What is Custype?
Custype is a Hong Kong-based mobile accessories company founded in 2014 with a unique mission: to redefine mobile essentials as “extensions of your daily rhythm.” Unlike traditional phone case manufacturers, Custype specializes exclusively in modular crossbody phone case sets that combine protection, storage, and hands-free convenience.
Company Highlights:
- Founded: 2014 in Hong Kong
- Specialization: Crossbody phone case sets with detachable accessories
- Target Market: Fashion-conscious millennials and Gen-Z consumers
- Unique Selling Point: Modular system with 50+ mix-and-match components
- Materials: Premium vegan microfiber leather
- Craftsmanship: 15+ years of artisan expertise
Brand Philosophy: Custype positions itself as serving “those who carry with intention” – individuals who view their phone accessories as both functional tools and fashion statements. Their tagline “Travel Light. Explore Free” reflects their focus on minimalist, hands-free solutions for active lifestyles.
The company differentiates itself through a modular approach where customers can customize their phone case sets with various straps, pouches, wallets, and charms in coordinated color schemes. This “modular poetry” concept allows users to create personalized combinations suitable for different occasions, from casual park adventures to professional settings.
Product Range & Quality
Custype’s product ecosystem revolves around their signature crossbody phone case sets, available in multiple configurations and price points:
Core Product Categories
Complete Case Sets ($79 – $119):
- Original Design Set: Wireless charging case + round pouch + crossbody strap ($89)
- Elegant Kit: E-stand case + round pouch + dual straps ($119)
- Silver Edge Kit: Magnetic stand case + accessories + premium finishes
- Vivid Kit: Webbing strap design with colorful accents ($79)
Individual Components ($19 – $69):
- Phone Cases Only: Basic wallet cases without accessories ($38)
- Crossbody Straps: Adjustable duotone and webbing options ($19)
- Round Pouches: Small accessories storage ($30)
- AirPods Cases: Matching leather mini pouches ($30)
Special Editions:
- LuxeCharm: Argyle pattern with chain strap (premium pricing)
- Designer Collaborations: Limited artist partnerships
- Seasonal Collections: Holiday and themed releases
Quality Assessment
Materials: Custype uses high-quality microfiber vegan leather that customers consistently describe as durable, soft, and premium-feeling. The material is specifically chosen for being absorbent and non-real leather while maintaining a luxury appearance.
Construction Features:
- Metal zippers with smooth operation
- Reinforced stitching on stress points
- Secure magnetic closures
- RFID-blocking card protection
- Wireless charging compatibility
- Adjustable strap hardware rated for daily use
Customer Quality Feedback: Based on thousands of reviews, customers particularly praise:
- Premium packaging with velvet drawstring bags
- Protective covers on clasps and hardware during shipping
- Quilted design details and precise stitching
- Secure card slots that hold items firmly
- Durable hardware that withstands daily wear
Pricing & Discounts
Custype positions itself in the premium accessories market with pricing that reflects their quality materials and modular design concept:
Price Structure
- Basic Wallet Cases: $38 (case only)
- Mid-Range Sets: $69 – $89 (case + basic accessories)
- Premium Kits: $119+ (complete sets with multiple accessories)
- Individual Accessories: $19 – $30 (straps, pouches, add-ons)
Value Proposition Analysis
While Custype’s pricing is higher than basic phone cases ($10-25), it’s competitive when compared to:
- Designer handbag phone cases ($150-300)
- Luxury leather goods brands ($200+)
- Complete crossbody bag + phone case purchases ($100-200)
Regular Promotions
- Seasonal Sales: Up to 15% off during major shopping periods
- Bundle Deals: Savings when purchasing complete sets vs. individual items
- New Customer Offers: Occasional first-time buyer discounts
- Social Media Exclusives: Instagram and TikTok follower promotions
The modular nature means customers can start with a basic set and add components over time, spreading the cost while building their ideal configuration.
Shipping, Returns & Customer Service
Shipping Policy
Processing Time: 1-2 business days before shipping Delivery Options: Multiple shipping methods available at checkout Free Shipping: Available in most countries (some regional restrictions apply) International Coverage: Worldwide shipping with country-specific policies
Packaging Quality: Customers consistently praise Custype’s premium packaging, which includes:
- Elegant gift-quality presentation boxes
- Protective velvet drawstring storage bags
- Individual protective covers on hardware
- Professional unboxing experience
Return & Exchange Policy
- Return Window: 30 days from delivery
- Condition Requirements: Unused items in original packaging
- Exchange Options: Size, color, or model changes accepted
- Refund Process: Full refund for eligible returns
- Customer Responsibility: Return shipping costs (except for defects)
Customer Service Experience
Based on review analysis, Custype demonstrates strong customer service:
Positive Aspects:
- Responsive communication via email and chat
- Proactive assistance with sizing and compatibility questions
- Quick resolution of shipping and product issues
- Helpful guidance for first-time buyers
Customer Service Highlights: “Customer service has been amazing! Any time I have a question, they are so prompt to reply and they are extremely friendly!”
Areas for Improvement:
- Limited phone support options
- Response times can vary during peak seasons
- Some customers report difficulty reaching support initially
Real Customer Reviews: What Are People Saying?
With over 4,390 reviews averaging 5.0 stars on Judge.me and strong ratings across multiple platforms, customer sentiment is overwhelmingly positive:
Overwhelmingly Positive Feedback
Quality and Craftsmanship: “The delivery was right on time, and the packaging was excellent — it looked like a gift wrap. The quality of the product is excellent, with premium leather and metals used in its design. I’ve been using it for almost a month now, and there have been no issues whatsoever.”
Hands-Free Convenience: “Excellent service, fast delivery! I really need a combination to connect wallet and my phone. With my new Custype Lychee case set, I can easily carry my cards and change out, the shoulder strap and wrist strap can prevent my phone from falling, while freeing my hands.”
Modular Versatility: “I was so excited to see Custype makes crossbody phone cases that fit my Samsung Galaxy S23 Ultra. The product is very well made and I couldn’t be happier. I love the flexibility to use the crossbody strap or the wristlet and zippered magnetic card holder.”
Common Praise Points
- Premium packaging and unboxing experience
- High-quality materials that feel luxury
- Perfect fit for phone models
- Convenient hands-free functionality
- Stylish appearance that generates compliments
- Excellent value for money compared to designer alternatives
Constructive Criticism
Card Security Concerns: “I really liked the product but the card holder is not great. As you hang the phone with the strap the card could fall out.”
Pricing Considerations: Some customers note the premium pricing compared to basic phone cases, though most conclude the quality justifies the cost.
Strap Durability: A few users report that crossbody straps may show wear with heavy daily use, though this appears to be uncommon.
Platform-Specific Reviews
- Judge.me: 5.0/5 stars (4,390 reviews)
- Trustpilot: 4.0/5 stars (26 reviews)
- Amazon: 4.6/5 stars (650+ reviews for individual products)
Pros and Cons Table
| Pros | Cons |
|---|---|
| ✅ Exceptional quality vegan leather construction | ❌ Premium pricing higher than basic cases |
| ✅ Modular design allows extensive customization | ❌ Limited phone model compatibility |
| ✅ Outstanding customer reviews across platforms | ❌ Some card holder security issues reported |
| ✅ Premium packaging and gift-worthy presentation | ❌ Return shipping costs paid by customer |
| ✅ Wireless charging compatibility maintained | ❌ Free shipping not available in all countries |
| ✅ 30-day return/exchange policy | ❌ Potential strap wear with heavy use |
| ✅ Hands-free convenience for active lifestyles | ❌ May be overkill for basic phone protection needs |
| ✅ Fashion-forward designs that generate compliments | ❌ Limited color options compared to some competitors |
Final Verdict: Should You Buy From Custype?
Yes, if you are:
- Someone who values hands-free convenience and style
- A fashion-conscious individual seeking Instagram-worthy accessories
- A busy parent, professional, or traveler wanting all-in-one solutions
- Interested in modular, customizable phone accessories
- Willing to invest in premium materials and construction
- Looking for a unique alternative to traditional handbags
Consider alternatives if you:
- Need basic phone protection without extra features
- Are budget-conscious and prefer minimal phone cases
- Don’t use crossbody or hands-free carrying styles
- Prefer traditional wallet and phone separate solutions
- Are concerned about long-term strap durability
- Want extensive phone model compatibility
Value Assessment: Custype delivers on its promise of premium, fashionable crossbody phone solutions. While the pricing is higher than basic cases, the quality, design, and functionality justify the investment for users who align with the brand’s lifestyle positioning. The modular system provides genuine value by allowing customization and component replacement over time.
The overwhelmingly positive customer reviews suggest that most buyers are highly satisfied with their purchases, particularly appreciating the quality materials, convenient functionality, and stylish appearance. For users seeking a hands-free phone solution that doubles as a fashion accessory, Custype represents excellent value in the premium accessories market.
Exclusive Custype Coupon Codes
Current Active Deals (Verified July 2025):
🔥 15% Off Storewide – Use verified coupon code at checkout for maximum savings
💫 Sale Up to 15% Off – Automatic discounts on select collections (no code required)
🎁 Free Premium Packaging – Elegant gift presentation included with all orders
How to Save More: For the latest verified Custype discount codes and exclusive deals, visit the Custype coupon page on CupoSales. New promotions are added regularly, and all codes are manually verified to ensure they work at checkout.
Money-Saving Tips:
- Start with a complete set rather than buying individual components for better value
- Follow Custype on social media for exclusive flash sales and collaborations
- Consider purchasing during seasonal sales for maximum discounts
- Take advantage of the modular system to spread purchases over time
- Sign up for their newsletter to receive early access to new collections and promotions
Bottom Line: Custype successfully bridges the gap between functional phone protection and fashion accessories. While the premium pricing requires consideration, the quality materials, innovative modular design, and outstanding customer satisfaction make it an excellent choice for style-conscious individuals seeking hands-free convenience. The ability to customize and expand your collection over time provides long-term value that basic phone cases simply cannot match.