Looking to upgrade your car’s infotainment system with a Tesla-style screen? Merge Screens promises to transform your driving experience with “state-of-the-art Tesla-style CarPlay Screens & CarPlay Modules for all cars.” But with mixed reviews and premium pricing, is this company worth your investment? Our comprehensive review breaks down everything you need to know about Merge Screens’ products, quality, and customer experience.
Quick Verdict
Overall Rating: 3.8/5 ⭐⭐⭐⭐
| Best For | Car owners wanting Tesla-style infotainment without buying a new vehicle |
|---|---|
| Price Range | $1,090-$2,190 (varies by vehicle model) |
| Top Products | Tesla-style CarPlay Screens, CarPlay Modules |
| Shipping | USA-wide network of certified installers |
Pros:
✅ Wide vehicle compatibility
✅ Plug-and-play installation
✅ Retains factory functions
✅ Professional installation network
Cons:
❌ Premium pricing compared to alternatives
❌ Quality concerns about sourcing
❌ 15% cancellation fee + 3.5% payment processing fee
❌ Mixed customer service experiences
What is Merge Screens?
Merge Screens is a company specializing in Tesla-style CarPlay Screens and CarPlay Modules designed to upgrade vehicle infotainment systems. The company focuses on transforming your dashboard into a “vibrant gateway to your favorite apps” while maintaining factory functions like rear camera access and steering wheel controls.
Key Company Facts:
- Specializes in aftermarket Tesla-style screens for multiple vehicle brands
- Offers both full screen replacements and CarPlay modules
- Provides US-wide network of certified professional installers
- Contact information: info@mergescreens.com and +1 302-724-6605, available weekdays 7:00am-12:00pm CT
Product Categories
Tesla-Style CarPlay Screens: Complete dashboard screen replacements with vertical displays ranging from 14.5″ to 15.6″ that “integrate perfectly with your vehicle’s existing features.”
CarPlay Modules: Devices that “connect to your car and redefine your driving experience” by adding CarPlay functionality to existing OEM screens.
Product Range & Quality
Vehicle Compatibility
Merge Screens offers products for an extensive range of vehicles including Ford, Dodge, Chevrolet, Jeep, Infiniti, Nissan, Maserati, GMC, Land/Range Rover, Toyota, Lexus, Cadillac, Porsche, Volkswagen, Mercedes, Audi, and Jaguar.
Screen Technology Features
Core Capabilities:
- Apple CarPlay and Android Auto compatibility
- Access to apps like Spotify, Google Maps, YouTube, and Mirrorlink
- Built-in motion bypass – screens work while vehicle is moving
- Three internet connection options: Wi-Fi, phone hotspot, or SIM card
Factory Integration: Products are designed to maintain factory features including rear cameras (reverse, 360°, BirdsEye), steering wheel controls, and OEM buttons. The system allows switching between the new interface and factory system “like a Desktop/Background Switcher.”
Installation Process
Installation is marketed as “plug-and-play simplicity” with detailed guides, video tutorials, and direct tech support. The company provides installation instructions, step-by-step videos, and installation-specific FAQs.
Pricing & Discounts
Current Pricing Structure
Based on available pricing information:
- Lexus ES 2013-2021 Apple CarPlay Screen: Regular $1,500, Sale $1,090
- Jaguar F-Pace 2016-2019 Apple CarPlay Screen: Regular $1,490, Sale $1,090
- Maserati Ghibli 2014-2021 Apple CarPlay Screen: Regular $2,190, Sale $1,590
Value Analysis
Some customers note that Merge Screens’ pricing appears “quite expensive” compared to similar Chinese-made solutions available for “1/3rd the price.” The premium pricing is attributed to providing “western mental comfort” and local customer service.
Available Discounts
Current coupon research reveals multiple discount opportunities:
- Up to $250 off with verified coupon codes
- 5% discount with promo code ALTON5
- $50 off sitewide offers available
Shipping, Returns & Customer Service
Shipping & Installation
Merge Screens provides a “US-wide car install shop list” with certified professional installers available nationwide. The company has an “extensive partnership network of Professional Car Mechanics & Auto Accessory Installers.”
Return Policy Details
The company’s return policy includes several important conditions:
- 30-day return window from delivery date
- 4 weeks “free replacement warranty” for faulty products
- 15% cancellation fee applies to all order cancellations
- Customer responsible for return shipping costs
- Returns must be tested by Merge Screens to verify usage
Payment Processing Fees: A 3.5% payment processing fee is applied to all transactions and is non-refundable, even when full refunds are issued.
Customer Service Experience
Customer service is available weekdays 7:00am-12:00pm CT through email (info@mergescreens.com) and phone (+1 302-724-6605). However, the limited hours may be inconvenient for some customers.
Real Customer Reviews: What Are People Saying?
Positive Feedback
YouTube Endorsements: The company features YouTube reviews from channels like “Burning Rubber” and “Leon,” with reviewers calling the Tesla-style screen “a game-changer” and expressing satisfaction with CarPlay modules.
Installation Experience: A Chevrolet Silverado owner, Michael B., provided positive feedback about the installation process and functionality, noting the screen’s “sleek 14.5-inch or 15.6-inch vertical display” and “responsive touchscreen.”
Common Concerns & Complaints
Quality & Sourcing Issues: Multiple forum discussions on Land Rover Forums express suspicion that “mergescreen.com is sourcing from one of these manufacturers in China or it’s just a sales front for one of the Chinese manufacturers.” Users note concern about quality control and long-term reliability.
Pricing Concerns: At $1,300, some customers feel the pricing is excessive compared to similar products available for “1/3rd the price” from Chinese manufacturers on AliExpress.
Trust & Legitimacy Questions: Scam Detector gives mergescreens.com a “low-to-medium trust score” of 49.5, categorizing it as “Doubtful. Medium-Risk. Alert” due to various risk factors including proximity to suspicious websites.
Customer Service Challenges: Reviews mention concerns about a 3.5% non-refundable cancellation fee and quality concerns about units potentially being sourced from Chinese manufacturers.
Pros and Cons Table
| Pros | Cons |
|---|---|
| ✅ Wide vehicle compatibility – Covers 18+ major car brands | ❌ Premium pricing – Significantly more expensive than alternatives |
| ✅ Plug-and-play installation – No cutting or splicing required | ❌ Quality concerns – Suspected Chinese sourcing with markup |
| ✅ Factory function retention – Keeps cameras, steering controls, etc. | ❌ High fees – 15% cancellation + 3.5% processing fees |
| ✅ Professional installation network – Certified installers nationwide | ❌ Limited customer service hours – Only weekdays 7am-12pm CT |
| ✅ Comprehensive features – CarPlay, Android Auto, motion bypass | ❌ Mixed reviews – Low trust score from fraud detection sites |
| ✅ Video tutorials – Detailed installation guides and support | ❌ Return complications – Customer pays return shipping |
Final Verdict: Should You Buy From Merge Screens?
Merge Screens earns a 3.8/5 rating – a decent option with significant caveats.
Who Should Consider Merge Screens:
- Premium car owners who want professional installation and local support
- Tech-savvy drivers seeking Tesla-style interface without buying a new vehicle
- Customers valuing warranty and US-based customer service
- Those willing to pay premium for perceived quality and convenience
Who Should Look Elsewhere:
- Budget-conscious buyers – Similar products available for 1/3 the price
- DIY enthusiasts who can source cheaper alternatives directly
- Risk-averse customers concerned about quality and sourcing transparency
- International buyers outside the US installation network
The Bottom Line:
Merge Screens offers a legitimate product with professional installation support, but at a significant premium over direct-sourced alternatives. The company appears to be adding a substantial markup to Chinese-manufactured products while providing local customer service and installation networks.
Key Considerations:
- Premium pricing (3x more expensive than alternatives)
- Quality concerns about sourcing transparency
- High cancellation and processing fees
- Limited customer service availability
Alternative Options:
- Direct sourcing from Chinese manufacturers via AliExpress
- Local car audio shops for installation
- Portable CarPlay solutions like Carpuride
The decision ultimately depends on your budget, risk tolerance, and preference for local support versus cost savings.
Exclusive Merge Screens Coupon Codes
Unfortunately, the CupoSales coupon page for Merge Screens was not accessible during our research due to robots.txt restrictions. However, based on our comprehensive investigation of multiple coupon sites, here are the current discount opportunities:
Active Discount Codes:
- ALTON5 – 5% off (verified working)
- SHOP – 5% discount (manually tested)
- 5offmerge – 5% off (verified coupon code)
- WELCOME6 – Discount amount varies (verified working)
Available Savings:
- Up to $250 off with best available codes
- $50 off sitewide offers
- Up to 80% off on select items
- Average savings of $63 based on 1,188 users
How to Find Current Deals:
- Check official website for banner promotions
- Follow social media for flash sales and exclusive offers
- Sign up for newsletter to receive discount codes via email
- Contact customer service at info@mergescreens.com for current promotions
💡 Pro Tip: Try messaging the company directly via live chat or email asking “Do you have any available coupons at the moment?” – this strategy has proven successful with many retailers. Or check the Merge Screens Coupon Codes & Deals regularly for the latest exclusive discount codes and flash sales.
⚠️ Important Note: Remember that even with discount codes, you’ll still pay the 3.5% non-refundable payment processing fee, and any cancellations incur a 15% fee.
The install companies listed in my area deny any connection to Merge Screens. When I contacted them to get a quote / timeline for install, I was informed they DO NOT have a relationship with this company. They would complete an install at an hourly rate. They had repeated attempted to contact Merge Screens but never rec’d a response.
Additionally my order was never completely fulfilled, even though I was charged in full. Currently attempted a return authorization with little success