Looking for affordable maternity dresses for photoshoots, baby showers, or special occasions? MomyKnows promises elegant maternity fashion with their “Style Remains Constant” slogan, featuring a range of dresses from $46 to $95. But with mixed customer reviews and concerning feedback about quality and returns, is MomyKnows the right choice for expectant mothers? This comprehensive MomyKnows review examines everything you need to know before making a purchase.
Quick Verdict
Rating: 2.0/5 ⭐⭐☆☆☆
Best For: Customers seeking very affordable maternity dresses and who don’t mind potential quality inconsistencies
Avoid If: You need reliable quality, easy returns, or want to support companies with transparent business practices
Key Pros:
- Affordable pricing ($46-$95 range)
- Wide variety of maternity dress styles
- Free shipping on orders $79+
- Some positive experiences with delivery times
Key Cons:
- Significant quality control issues reported
- Expensive international return shipping to China
- Poor customer service experiences
- Misleading product photos and descriptions
- Limited refund options (20% partial refund vs. costly returns)
What is MomyKnows?
MomyKnows is an online maternity fashion retailer specializing in dresses for photoshoots, baby showers, and special occasions. Based in China with a business address at “Room 1501, Building 5, Jinhua Wanda Plaza,” the company operates primarily as a direct-to-consumer e-commerce brand targeting pregnant women in international markets.
The brand positions itself in the affordable maternity fashion segment, offering dresses that compete with fast fashion pricing while claiming to provide styles suitable for important occasions like maternity photoshoots and baby showers. Their tagline “Style Remains Constant” suggests a focus on timeless fashion for expectant mothers.
MomyKnows operates with a business model common among many China-based fashion retailers: low-cost manufacturing, international shipping, and digital marketing to reach global customers. The company processes orders from Monday to Friday and provides customer service during GMT+8 business hours (9 AM to 6 PM).
However, it’s important to note that customer reviews suggest the company faces significant challenges with quality control, return logistics, and customer satisfaction – issues that are common among low-cost international fashion retailers.
Product Range & Quality
Core Product Categories
Maternity Photoshoot Dresses: The primary focus, featuring off-shoulder, backless, and flowing designs ideal for photography sessions
Baby Shower Dresses: Elegant options for celebration events with various necklines and silhouettes
Formal Maternity Wear: Cocktail and party gown styles for special occasions
Casual Maternity Dresses: Everyday wear options with comfortable fits
Design Styles & Features
MomyKnows offers dresses with contemporary design elements including:
- Off-shoulder and cold-shoulder styles
- Lace and sheer fabric combinations
- Ruched and smocked details for bump accommodation
- Backless and cut-out designs
- Mermaid and bodycon silhouettes
- Flare sleeve and halter neck options
Material Quality Concerns
Based on extensive customer feedback, quality appears to be the most significant issue:
Common Quality Complaints:
- Thin, see-through materials that don’t match website descriptions
- Poor construction and finishing
- Items arriving without tags or smelling of chemicals/sweat
- Sizing inconsistencies that don’t match size charts
- Materials described as “dollar store quality” by customers
Positive Quality Notes:
- Some customers report satisfactory quality for the price point
- Certain items arrive as expected and photograph well
- Stretchy materials that accommodate growing bumps
Customer Quality Impressions
The customer feedback reveals a pattern of significant quality inconsistencies. While some buyers receive acceptable products, a substantial number report receiving items that don’t match website photos or descriptions, suggesting potential issues with quality control and accurate product representation.
Pricing & Discounts
Price Range Analysis
MomyKnows positions itself in the budget-friendly maternity fashion segment:
Typical Price Points:
- Basic Dresses: $46-$55 for simpler designs
- Mid-Range Options: $55-$75 for dresses with more details
- Premium Styles: $75-$95 for elaborate designs with multiple features
Value Assessment
The pricing strategy appears designed to attract cost-conscious shoppers, but customer feedback suggests the value proposition is questionable due to quality issues. Many customers report feeling they paid too much for what they received, with some comparing the quality unfavorably to much cheaper alternatives.
Shipping Costs & Thresholds
Free Shipping: Available on orders $79+ (threshold varies between $69+ and $79+ in different sources)
Standard Shipping: Fees apply for orders under the free shipping threshold
Express Shipping: Available for additional cost
Return Cost Considerations
A critical aspect of the value proposition is the return policy cost structure:
- Return shipping to China: $30-$70 (often more than the dress cost)
- Partial refund option: 20-30% refund to keep the item
- Full refund: Only available if customer pays international return shipping
Shipping, Returns & Customer Service
Shipping Details
Processing Time: 1-3 business days standard, up to 6-10 business days for some items
Shipping Origin: Items ship from China, despite some customers expecting domestic shipping
Delivery Time: Varies widely, with some customers reporting 2-week delivery times
Tracking: Provided via email when shipping label is created
Return Policy – Major Concerns
MomyKnows’ return policy has generated significant customer complaints:
Return Requirements:
- Must contact customer service within 7 days of receipt
- Items must be unworn, unwashed, undamaged with tags attached
- Customer must provide order number, SKU, and photos for defective items
Return Options (Problematic):
- Full Refund: Customer pays return shipping to China ($30-$70+)
- Partial Refund: Keep item and receive 20-30% refund
- No Return: Items sent back without authorization not accepted
Return Address Concerns: Multiple customers report receiving unclear or undeliverable return addresses in China, making actual returns nearly impossible to complete.
Customer Service Experience
Based on review analysis, customer service experiences are predominantly negative:
Common Issues:
- Delayed responses to inquiries
- Persistent pushing toward partial refunds rather than full returns
- Difficulty obtaining clear return instructions
- Language barriers and communication problems
- Inconsistent information provided to customers
Contact Information:
- Email: support@momyknows.com
- Service Hours: 9 AM – 6 PM (GMT+8), Monday-Friday
- Response Time: Up to 2 working days (often longer in practice)
Real Customer Reviews: What Are People Saying?
After analyzing 165+ customer reviews on Trustpilot and other platforms, the feedback reveals concerning patterns:
Negative Experiences (Majority)
“DO NOT ORDER FROM THIS COMPANY! Total scam! I ordered a dress and come to find out they steal photos from other people’s maternity sessions or business pages and send a poor replica of the dress. I paid $50 for the dress and come to find out it was a photo of fifth saks avenue dress that cost $150.”
“The dress quality is cheaper than shopping at the dollar store. I swear it’s made in a sweatshop out of leftover see-through curtains. I wish I had read reviews before ordering now I am currently fighting to return and get my money back.”
“Received maternity dress of a different material than what it was advertised. Came without tags and smelling like sweat. Paid over $65 for used dress that looked like it was from SHEIN, very thin, see though and cheap.”
“I bought a dress from here for $63 and it did not look like the dress on model or reviews. I requested to return and they said I would have to pay full shipping back to China (would run $30-$70) or accept 20% refund.”
Common Complaints Pattern
- False Advertising: Products don’t match website photos
- Poor Quality: Thin, see-through, or damaged materials
- Return Issues: Expensive international return shipping
- Customer Service: Unresponsive or unhelpful support
- Pricing Deception: Hidden costs and unfair refund policies
Positive Experiences (Limited)
“Dress came sooner than I expected and met my expectations. Not see through and very stretchy as I am 33 weeks pregnant. I’m satisfied with my purchase!”
“I ordered a dress for my baby shower and received it within two weeks. Customer service was excellent as the seller communicated with me through WhatsApp and I looooove my dress😍😍 it’s beautiful”
Mixed Experiences
Some customers report receiving acceptable products but note issues with sizing, material thickness, or minor quality concerns that were manageable for the price point.
Pros and Cons Table
| Pros | Cons |
|---|---|
| ✅ Very affordable pricing ($46-$95 range) | ❌ Significant quality control and consistency issues |
| ✅ Wide variety of maternity dress styles | ❌ Expensive return shipping to China ($30-$70+) |
| ✅ Free shipping on orders $79+ | ❌ Poor customer service responsiveness |
| ✅ Some customers receive satisfactory products | ❌ Misleading product photos and descriptions |
| ✅ Designs suitable for photoshoots and events | ❌ Limited refund options (20% partial vs. costly returns) |
| ✅ International shipping available | ❌ Items may arrive damaged, smelly, or without tags |
| ✅ Processing times can be relatively quick | ❌ Difficulty reaching customer service for issues |
| ✅ Accommodates growing bumps with stretchy materials | ❌ Materials often thin, see-through, or poor quality |
Final Verdict: Should You Buy From MomyKnows?
MomyKnows might be considered by:
- Extremely budget-conscious shoppers willing to accept significant quality risks
- Customers who don’t mind the hassle of international returns
- Those who view maternity dresses as one-time use items
- Shoppers in regions where alternative options are very limited
Definitely avoid MomyKnows if:
- You need reliable quality for important occasions
- You want transparent business practices and clear return policies
- You prefer supporting companies with good customer service
- You’re purchasing for time-sensitive events (photoshoots, baby showers)
- You want confidence that products will match website descriptions
The Bottom Line: Based on extensive customer feedback analysis, MomyKnows presents significant risks that outweigh the potential savings. The pattern of quality issues, difficult return processes, and poor customer service suggests this is not a reliable option for expectant mothers seeking maternity fashion.
While the low prices may seem attractive, the combination of hidden return costs, quality problems, and customer service issues makes MomyKnows a risky choice. The majority of customer reviews indicate disappointment, and the company’s return policy essentially traps customers into keeping unsatisfactory products.
Our Recommendation: Consider established maternity brands or retailers with transparent return policies and positive customer feedback. The potential savings with MomyKnows are often offset by the risk of receiving unusable products and expensive return processes.
For important occasions like maternity photoshoots or baby showers, investing in reliable quality from reputable retailers is advisable to avoid disappointment and additional costs.
Exclusive MomyKnows Coupon Codes
Despite the concerns outlined in this review, if you choose to purchase from MomyKnows, here are the available discount opportunities:
🔥 15% OFF Storewide – Verified coupon code available (no expiration)
🔥 10% OFF Storewide – Alternative discount code available (no expiration)
🔥 FREE SHIPPING – On orders $79+ (automatic, no code required)
How to Use These Deals:
- Visit MomyKnows through our verified coupon links
- Add items to your cart (consider the $79+ threshold for free shipping)
- Apply discount codes at checkout for additional savings
- Review return policy carefully before finalizing purchase
Important Reminder: Given the customer service and return issues documented in reviews, we strongly recommend:
- Reading all policy details carefully before ordering
- Understanding that returns may require expensive international shipping
- Considering whether the risk is worth the potential savings
- Having realistic expectations about product quality
For the latest MomyKnows coupon codes and exclusive deals, visit the CupoSales MomyKnows page where verified discounts are regularly updated.
Money-Saving Alternative: Consider using these savings toward established maternity retailers that offer better quality assurance and customer service, as the total cost (including potential return issues) may be comparable with more reliable results.